Universal Hotel Neptuno - Adults Only

To reach the hotel staff, please find the details for each department below:

Reception
Email: reservas@universalhotels.es
Phone:+34971266550
Toll-Free #:Not available
SMS: Not available

Reservation
Email: reservas@universalhotels.es
Phone:+34971266550
Toll-Free #:Not available
SMS: Not available

Restaurant
Email: reservas.joy@universalhotels.es
Phone:Not available
Toll-Free #:Not available
SMS: Not available

Front sea view rooms offer a direct view of the sea.
Side sea view rooms offer partial sea views.
Standard rooms offer street view

We have 114 rooms.
(Max 230 Pax)
• 18 Room with sea view of 23 m² with a capacity of up to 2 guest(s).
• 12 Room with front sea view of 20 m² with a capacity of up to 2 guest(s).
• 2 Naughty suite of 40 m² with a capacity of up to 2 guest(s).
• 6 Junior suite with sea views of 40 m² with a capacity of up to 2 guest(s).
• 47 Standard room of 23 m² with a capacity of up to 2 guest(s).
• 26 Room with side sea view of 23 m² with a capacity of up to 2 guest(s).
• 3 Superior room with side sea view of 23 m² with a capacity of up to 2 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.

Our property is adults only. We do not accept guests under the age of 16.

We offer:
- Bed & Breakfast

Room upgrades are only possible at check-in upon request and upon payment of the difference in price.

Check-out must be before 12:00 except in Hotel Florida Magaluf, Universal Hotel Cabo Blanco - Adults Only and Universal Hotel Neptuno - Adults Only where it is 11.00.
Late check-out subject to availability and upon payment of a supplement.

After check-out you can still enjoy the hotel public areas and pools.

Breakfast is served daily from 08:00 to 10:30.
The breakfast is served in Joy Palace.

We cannot serve breakfast in room.

Discover special offers here

If you would like to make a gift voucher, please contact reservas@universalhotels. es

- No special rates for residents

Definitely, Universal Hotel Neptuno has a restaurant:


• Restaurant Joy Palace:
 • International, Casual Dining
 • Open 7/7.
 • Closed from 30/10 to 25/04.
• Opening times:
 • from 12:00 to 23:59.
 • Price range: $$

Restaurant Joy Palace menu
Restaurant Joy Palace drink list
Restaurant Joy Palace website

• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
 • For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
 • For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.

You are able to check in anytime after 15:00.
We do not offer an early check-in.
Guests who arrive early can use our facilities free of charge before check-in.