Legal Notice

Access and/or use of this website grants the condition of USER and implies full and unconditional acceptance, from the moment of such access and/or use, of this legal notice and the latest version of the privacy policy, without prejudice to the General Terms and Conditions of Contracting that may be mandatory. Therefore, we recommend reading these documents before using the features offered by this website, as well as each time you access it, since CIA HOTELERA SAN JORDI S.A. reserves the right to change, modify, add, or remove parts of these terms at any time.

Mere access to the website does not, in any case, imply the existence of a commercial relationship between the user and CIA HOTELERA SANT JORDI, S.A.

I. LSSI INFORMATION

Pursuant to Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following information about the owner of this website is provided:

- Website owner: CIA HOTELERA SANT JORDI, S.A. (hereinafter HOTELERA SAN JORDI)

- Registered office: Gremi Cirujanos y Barberos, nº 25, Block B, 3rd floor, 07009 Palma de Mallorca, Illes Balears, Spain

- Tax ID (C.I.F.): A07015597

- Registry details: registered in the Commercial Registry of Palma de Mallorca, Volume 484, Book 406, Page 2, Section 3ª, Sheet PM6850, Entry 15ª.

In addition to the registered office, the following email address and phone number are available for users to submit requests, inquiries, or complaints:

- Website contact form

- Central@universalhotels.es

- Customer Service: +34 971 081 682

II. TERMS OF USE

1. Introduction

HOTELERA SAN JORDI provides on its website information related to the types of activities, products, and services it carries out. This website offers information about UNIVERSAL BEACH HOTELS, which are operated directly by HOTELERA SAN JORDI or by other commercial entities. Users can request and make reservations directly online. By accessing and using this website, you agree to be bound by the terms set forth below, so we recommend that you read this section carefully before proceeding. HOTELERA SAN JORDI reserves the right to change, modify, add, or remove parts of these terms at any time and to make changes to the products and programs contained on this site without prior notice.

2. User Obligations

Users agree to use this website lawfully, in accordance with these terms, and in a way that does not harm the rights or interests of HOTELERA SAN JORDI or third parties. By way of example, and without limitation or exclusion, the User also agrees to:

- Not engage in illegal activities or activities contrary to public order or good faith;

- Not attempt to access, modify, manipulate, or use other Users’ accounts;

- Not use the data published on the website to send unsolicited communications (spam);

- Not introduce or distribute false, misleading, ambiguous, or inaccurate information on the website that may mislead recipients, nor distribute content of a racist, xenophobic, pornographic, terrorist-apologetic nature, or content that violates human or children's rights;

- Not engage in actions that infringe intellectual property rights of HOTELERA SAN JORDI or third parties;

- Not damage the physical and logical systems of HOTELERA SAN JORDI, its providers, or third parties;

- Not introduce or spread viruses or any other physical or logical systems that could cause the aforementioned damages.

- Not remove, alter, bypass, or manipulate any security or protection system installed on this website.

- Not modify, copy, distribute, transmit, reproduce, publish, market, sell, or engage in any other activity with the content of these web pages, even when citing sources, unless expressly authorized in writing by HOTELERA SAN JORDI. This does not apply to travel agencies and legally authorized tour operators who have obtained prior written approval from HOTELERA SAN JORDI.

- Not create or design any website for oneself or third parties that incorporates any of HOTELERA SAN JORDI's registered trademarks, including hotel names.

3. Disclaimer of Liability

This website is provided “as is” and its use is at the User's own risk. Neither HOTELERA SAN JORDI nor its administrators, employees, suppliers, or collaborators will be liable for any damages of any kind, whether direct or indirect, resulting from the use of the website. HOTELERA SAN JORDI expressly disclaims, to the fullest extent permitted by law, any warranties, whether express or implied.

HOTELERA SAN JORDI does not guarantee the availability and accessibility of the website but will make all reasonable efforts in this regard. Occasionally, interruptions may occur for necessary maintenance operations.

HOTELERA SAN JORDI is not responsible for damages caused by interference, interruptions, computer viruses, telephone failures, or disconnections beyond its control; delays or blockages due to deficiencies or overloads in data processing centers, telephone lines, Internet systems, or electrical systems; nor for any other alterations that may occur in Users’ software or hardware. The company does not guarantee the absence of viruses, malware, trojans, or other elements that may cause alterations in the User’s system, excluding any liability for any damages caused to the User. Likewise, HOTELERA SAN JORDI is not responsible for damages caused by unauthorized third-party intrusions.

4. External Links

HOTELERA SAN JORDI assumes no responsibility for the contents of links to external websites or sections managed by third parties. It does not guarantee the technical availability, quality, reliability, accuracy, breadth, truthfulness, validity, or legality of any material or information contained in such hyperlinks or other Internet sites. Likewise, the inclusion of these external links does not imply any association, merger, or participation with the linked entities.

5. Passwords

Passwords to access registered user accounts are personal, confidential, and non-transferable. Registered Users are solely responsible for maintaining the confidentiality and security of their accounts, assuming all consequences for any activities carried out through them. Users agree to notify HOTELERA SAN JORDI immediately of any security breaches related to their accounts.

6. Denial of Access and Account Termination

HOTELERA SAN JORDI reserves the right to deny access to the website and to suspend or cancel accounts of Users who violate these terms; in cases of unexpected technical or security issues; prolonged account inactivity; or in compliance with law enforcement, judicial, or administrative orders.

Such termination or suspension will be at the sole discretion of HOTELERA SAN JORDI and will not entitle Users to any compensation.

7. Personal Data Processing

Users can find information about the processing of their personal data and how to exercise their rights of access, deletion, restriction, and rectification, as well as the right to object and data portability, in the privacy policy available on the website's homepage, which is incorporated into these terms by reference.

8. Intellectual Property and Copyright.

Without prejudice to the content provided by Users themselves or to which third parties hold intellectual rights, the intellectual property rights of the Website, the domain name, its source code, design, navigation structure, and elements contained therein (including, but not limited to, images, sound, audio, video, software, or texts; trademarks or logos, color combinations, structure, and design, etc.) belong to HOTELERA SAN JORDI, which holds the exclusive rights of exploitation in any form, and especially the rights of reproduction, distribution, public communication, and transformation, in accordance with the provisions of the current Intellectual Property Law. The reproduction, distribution, and public communication, including the mode of making content available, of all or part of the contents of this website in any medium and by any technical means, without the authorization of HOTELERA SAN JORDI or, where applicable, third parties holding intellectual or copyright over the affected content, is expressly prohibited. Notwithstanding the foregoing, users of the website may view the elements of this Website and even print, copy, and store them on the hard drive of their computer or any other physical medium, provided that it is solely and exclusively for their personal and private use. Entities or individuals who, with prior authorization from the owner of this website, intend to establish a link to it must ensure that it only allows access to this Website or service but does not reproduce its content and services.

9. Nullity of Clauses.

If any clause of these terms of use is declared null, it shall affect only that provision or the part that has been declared so, with the rest of the conditions remaining in force, and the affected provision, or the relevant part, being considered as not included.

10. Acceptance.

Access to and use of the Website necessarily implies that you expressly accept each and every one of these terms of use. 

11. Applicable Law and Jurisdiction.

Without prejudice to the rights recognized for consumers under Royal Legislative Decree 1/2007, of November 16, this website shall be governed by Spanish law, excluding its conflict of law rules. Any dispute that may arise from its use or related services shall be submitted to the jurisdiction of the competent Courts and Tribunals based on the domicile of CIA HOTELERA SANT JORDI, S.A., with Users expressly waiving their own jurisdiction if they have one.

The European Commission provides an online dispute resolution platform for consumers, which can be accessed via the following link: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Version 2.0 – July 2023