Discover
The Hotel
Standing on the seafront, the Universal Hotel Neptuno – Adults Only offers guests a magnificent experience and a trip filled with fun and magic in Playa de Palma. This prime location in a lively area with countless bars and clubs and the fabulous Megapark just a short distance away, also offers a wide range of gastronomic, water sports and entertainment options. It is the perfect destination for a memorable holiday on Mallorca, with easy access to the city centre and the rest of the island. What’s more, the Universal Hotel Neptuno - Adults Only offers a wide range of services and facilities to meet all your needs… We’ll see you there!
Our
Rooms
The rooms at the Universal Hotel Neptuno – Adults Only are perfect for adults like you. We may not know how your day will end, but we do know how it will start - relaxing in rooms offering all the services and facilities you need for your comfort. Enjoy a brand new rest and relaxation experience, unwinding in the impeccable contemporary design and comfort of the room of your choice.
Gastronomy
The finest atmosphere for adults and the best services come together for your holiday experience… in a matchless setting! Joy Palace is The Place To Be by day and by night: fusion cuisine in delightful surroundings, and when night falls, partying and music. Time will fly as you make the most of everything we have to offer. What’s more, we’ve got delicious breakfast options and the perfect pool bar service available during the day.
Services and facilities
Get ready to enjoy a unique experience with our range of irresistible services such as fusion cuisine and cocktails, a bicycle garage, pool bar, outdoor pool and sun terrace, sports, a gym, entertainment, 24-hour reception, free internet, and indoor pool… and countless other surprises.
Transfers and excursions
Need to get from the airport to our hotel in Playa de Palma? At the Universal Hotel Neptuno - Adults Only we provide a convenient, fast and punctual transfer service. Ask for details! The transfer service is also available for trips to Mallorca’s best-known spots where you can enjoy excursions or explore places of interest
FAQs Universal Hotel Neptuno - Adults Only
Side sea view rooms offer partial sea views.
Standard rooms offer street view
(Max 230 Pax)
• 18 Room with sea view of 23 m² with a capacity of up to 2 guest(s).
• 12 Room with front sea view of 20 m² with a capacity of up to 2 guest(s).
• 2 Naughty suite of 40 m² with a capacity of up to 2 guest(s).
• 6 Junior suite with sea views of 40 m² with a capacity of up to 2 guest(s).
• 47 Standard room of 23 m² with a capacity of up to 2 guest(s).
• 26 Room with side sea view of 23 m² with a capacity of up to 2 guest(s).
• 3 Superior room with side sea view of 23 m² with a capacity of up to 2 guest(s).
• Main amenities: mini bar, TV, air conditionner, non smoking.
Late check-out subject to availability and upon payment of a supplement.
After check-out you can still enjoy the hotel public areas and pools.
- Bed & Breakfast
Room upgrades are only possible at check-in upon request and upon payment of the difference in price.
The breakfast is served in Joy Palace.
We cannot serve breakfast in room.
- No special rates for residents
• Restaurant Joy Palace:
• International, Casual Dining
• Open 7/7.
• Closed from 30/10 to 25/04.
• Opening times:
• from 12:00 to 23:59.
• Price range: $$
Restaurant Joy Palace menu
Restaurant Joy Palace drink list
Restaurant Joy Palace website
• Open for hotel residents and visitors.
• Lunch boxes are not available.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant doesn’t provide specific equipments for kids & babies
• Dress code:
• Casual
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Her: Jeans and T-shirt, or dress and sneakers, heels or boots.
• For Him: T-shirt, jeans, khakis, cargos, polo shirt and sneakers.
•Swimming pool:
- Outdoor
- Smoking allowed/ Wheelchair not accessible/ Wheelchair ramp/lift not available
- Open from 26/04 to 27/10
- Non-heated
- Age limit: from 16 years
- Size: L:20 M, W:10 M and D:2 M
- Access is free for our guests
- Open to public: No
- Spa access: not included
- No time limit
- Max capacity: 30 pax
- Reservation is not mandatory
- Seawater: No
- Chlorine: No
- Swimming caps: not mandatory
- Inflatables: not allowed
- Burkini: not allowed
Hotel awards and certifications
Juan Carlos Gacal Manager - Universal Hotel NeptunoDiscover and enjoy Playa de Palma at the Universal Hotel Neptuno. Our great team is looking forward to welcoming you back and we put our experiences at your disposal to make your holiday an unforgettable memory. We are waiting for you!
