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24/7 Customer Service - 365 Days
European Union
Universal Hotel Neptuno - Adults Only
Designed for fun
The originality and style of our hotel is also reflected in its services, atmosphere and philosophy. Made for a different type of traveller, made for you.
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Discover a world of comforts and surprises that will transform your stay into an experience filled with fun and positive energy.
That longed-for dip in the pool
Dive into our outdoor pool bathed in Mallorcan sunshine, cocktail in hand, as you relax and take in the sea views.
Drinks and snacks enjoyed outdoors
Relax at the pool bar over refreshing drinks and international dishes from the JOY Palace restaurant. And don’t forget to drop by the Pool Parties on special occasions.
Around the world in several bites
Enjoy the varied and innovative gastronomy served at our JOY Palace restaurant, check out the light snacks served at the pool bar and kick start your day with the wide range of delicious options at our buffet breakfast.
Daily leisure and adventures
There’s no such thing as boredom at the Universal Hotel Neptuno. Vibe to the music throughout the day with our DJ sessions, live performances and special shows. Get in the groove!
Action-packed holidays in Playa de Palma
If you’re a cycling fan, our facilities include a bicycle storage area, mini workshop and healthy menus… as well as a range of other outdoor sports, gym, indoor pool and sports massages. Stay in shape with us!
Don’t leave anything to chance
Book your transfer from the airport to our hotel and arrange your transport to explore Mallorca’s most emblematic spots. We can create personalised options so you can enjoy exploring the island with complete peace of mind. Find out more now!
*Book up to 48 hours prior to arrival.
Everything you could wish for
• 24-hour Front Desk service
• Transfer and excursion bookings
• Car, motorbike and bicycle hire
• Bali beds by the pool
• Meeting room and business corner
• Bicycle storage
• Pets are not allowed, except certified guide dogs
• Medical service (additional charge)
• Beach/ pool towel hire (additional charge)
• Laundry service (additional charge)
Hotels in Mallorca and Formentera
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